FAQ

If you have a question regarding K & C Cleaning, chances are you'll find the answer here. However, feel free to contact us if you require any further information about all of our cleaning services.

Frequently Asked Questions

Are you insured & bonded to perform cleaning services?
- Yes, we are covered by liability, workers' compensation & we are bonded, with certificate copies available upon request. Although it is a rarity, accidents do happen. If anything is broken in your home due to negligence from our cleaners, no matter how small, we shall replace the item or give credit commensurate to its value as soon as possible.
• How do I pay for your cleaning services?
- Payment is due at time of service. You may pay with check, cash, or money order.
• If I sign up for regular basis cleaning schedule, will the same person be in my home each time?
- We make every effort to ensure that the same person is in your home each time.
• How many people will be cleaning my home?
- Usually, there will be two people in your home for the first time cleaning. If your home is very small, one person may be able to complete the job thoroughly. For the regularly scheduled day, there will be only one person.
• What frequency of cleaning do you offer?
- Most of our customers prefer weekly and bi-weekly cleaning on a regular basis on a scheduled day, but we also provide once a month, seasonal, moving in/out, and special occasion cleaning.
• Do you bring your own equipment and cleaning supplies?
- We bring everything we need to clean your home. You only have to provide paper towel rolls and plastic trash bags.
• Must I be at home when you are cleaning?
- Absolutely not. We have many options for your home access including:
 
• Let Us In and Leave
• Leave a key in a Safe Place
 
• Give Us a Garage Code
• Give Us a Key and Alarm Code
 
Contact us to learn more about our cleaning services.
 
 
Proudly Serving the Following Cities and Towns in the State of Massachusetts: Worcester, Shrewsbury, Northborough,
Southborough, Westborough, Framingham, Ashland, Hopkinton, Milford, Douglas, East Douglas,
Whitinsville, Northbridge, Sutton, Grafton, Holliston, Millbury, Auburn, Boylston, West Boylston, Holden, Paxton,
Rutland, Marlborough, Hudson, Clinton, Bolton, Webster, Oxford, Spencer, Chartlon & Berlin.